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Projects

Our work is organized as a portfolio of projects that strengthen institutional systems and develop new student-facing approaches. Each project is co-designed with partners, tested in practice, and built for scalability, sustainability, and transferability.




Operation Insights

A data integration and operational strategy model that connects student support touchpoints across units to improve visibility, coordination, and decision-making while establishing the foundation for AI-ready infrastructure.

Status: Active Implementation & Expansion




Knightbot

UCF’s institutional AI-enhanced chatbot that improves how students access information, navigate the university, and engage with support services through timely, personalized, and scalable communication.

Status: Active Implementation & Expansion




TEACH ME

A multi-site research initiative examining whether course-specific chatbot communication in gateway math and English courses can improve academic performance, belonging, retention, and completion at scale.

Status: Active Pilot (Randomized Trials in Progress)




Academic Accelerator Program (AAP)

A structured academic support model that improves student success in high-risk STEM gateway courses by embedding coordinated, course-integrated support and proactive engagement strategies.

Status: Active Pilot & Expansion




National Work-Integrated Learning Accelerator (NWILA)

A national initiative expanding scalable work-integrated learning models that connect academic programs with career pathways and improve student workforce readiness.

Status: Active Pilot (Inaugural Cohort)




Work+

A work-integrated learning initiative that connects student employment with career development and academic experience by building staff capacity to deliver structured, career-aligned work experiences.

Status: Active Implementation & Expansion




Innovation Leadership Program (ILP)

An experiential leadership development model that builds institutional capacity for operational strategy, data-informed decision-making, and cross-unit implementation by embedding participants within active initiatives.

Status: Active Implementation & Expansion



Full Project Portfolio

CHEI’s work spans a portfolio of 20+ projects across data infrastructure, AI-enabled tools, workforce alignment, and student experience innovation. The projects above represent a snapshot of current focus areas. Additional projects include:

Active Projects

NISS Playbook Implementation & Partnership
DataKind Model Implementation & Partnership
Steppingblocks Implementation & Partnership
Genio Pilot & Partnership

ASC Operation Insights
OAA Operation Insights
DCDC Operation Insights
FSL Operation Insights

Life Happens Research
UIA Listening Labs
Student Thriving Model Pilot
BEAM Staff Collective
SSWB Onboarding

CECS Academic Chatbot
CCIE Project-Based Learning Pilot & Partnership